Access
ACCESS AI STUDIOMumbai · 2026
Taking on new businesses · Oct 2026

An AI employee on WhatsApp

Your shop's back office, running on WhatsApp.

It answers your customers, bills website orders into Tally, keeps online stock right, reads every photo and chases your payments. Live at Access every day since June 2026.

87%customer messages answered in under a minute
23%of online revenue from customers who chatted first
178website orders billed into Tally by itself

Try the speed yourself. Tap WhatsApp me and Peter, my AI assistant, replies in seconds, the way your customers would be answered.

Access WhatsApp me

Sound familiar?

Your customers are on WhatsApp. Your shop isn't, not really.

Replies stop when your staff go homeBut customers shop at 11 pm. At Access, 35% of messages arrive before 10 am or after 8 pm.→ Sells & supports
“Do you have this?” goes unansweredBrowsing questions are sales. Someone has to be free to answer, with the right price.→ Sells & supports
Someone types every bill into TallyWebsite orders, store bills, invoices and labels, all by hand, every day.→ Bills into Tally
Payments need a humanMaking links, checking UPI screenshots, chasing what's overdue.→ Chases payments
Stock online says one thing, the shelf anotherSold-out items stay up, new boxes don't get listed, photos go stale.→ Keeps stock right
The owner finds out lastSales, returns, leave and escalations are buried in group chats.→ Runs the team

01 · The Access Bot

Eight jobs, one assistant.

It sits on your shop's WhatsApp number and talks to Tally, Shopify and your store billing. Every screen below is the real system, filled with test data.

1

Sells & supports

Chats, payment links, UPI checks, order status, the phone line.

7 real screens

Swipe →
Answers like your best salesperson
Real screen · test order

Answers like your best salesperson

Hinglish in, Hinglish out. Real stock, price and features in seconds. One tap and a person takes over.

Sends the link, confirms the payment
Real screen · test order

Sends the link, confirms the payment

A paid link becomes a website order. Nobody re-types it.

UPI confirmed in seconds, owner or not
Real screen · test payment

UPI confirmed in seconds, owner or not

The bank's SMS is forwarded automatically from the owner's phone. Nobody opens the bank app.

Same screenshot twice? Caught.
Real screen · test payment

Same screenshot twice? Caught.

Matched to the bank's own SMS: amount and payer UPI ID. Fakes never match; re-posted copies are flagged.

“Where is my order?” answered
Real screen · test data

“Where is my order?” answered

Shipped alerts with the courier link, the bill on request, and only to the buyer's number.

Sold out? Nobody walks away
Real screen · test data

Sold out? Nobody walks away

Customers join a back-in-stock list and get a message when it's back. “Not on site” shows demand you don't stock yet.

It answers the phone too
Real screen · test data

It answers the phone too

Calls answered by voice with live stock and prices, then a WhatsApp follow-up.

2

Grows sales

Targeted offers, hot leads, payment tracking, gift cards.

4 real screens

Swipe →
Offers sent to the right customers
Real screen · test data

Offers sent to the right customers

Audiences built from what customers asked about. Slow, safe sending with STOP opt-out.

Who is ready to buy
Real screen · test data

Who is ready to buy

Hot leads, ready-to-send follow-ups (you approve), and what to stock next.

Every payment link, tracked
Real screen · test data

Every payment link, tracked

Paid, waiting or expired: each link with its order. Unpaid links get a reminder.

Gift cards and review rewards
Real screen · test data

Gift cards and review rewards

Printable gift cards, loaded at the counter and checked on WhatsApp.

3

Bills into Tally

Website orders billed with GST, printed and searchable. Nobody typing.

  1. ShopifyOrder comes inName, address and phone picked up automatically.
  2. BotMatches the Tally itemWebsite product to Tally item, learned once and remembered.
  3. Packer · 5 secScans the boxSerial number saved. A wrong box is caught before billing.
  4. Bot → TallyWrites the GST billState-wise GST, discount in the rate, shipping, round off.
  5. BotReads it back to checkParty, amount and items compared before it's marked done.
  6. Office printerInvoice + label printReady to pack and ship.

178 website orders billed into Tally this way at Access, matched to the paisa against the accountant's own bills.

7 real screens

Swipe →
Finds the right Tally item
Real screen · test order

Finds the right Tally item

Wrong colour turns red before anyone can bill it.

The packer scans the box
Real screen · test order

The packer scans the box

USB scanner or phone. The serial saves itself.

Billed in Tally, checked, printed
Real screen · test order

Billed in Tally, checked, printed

The total is matched to Shopify before it bills. Invoice and label print at the office by themselves.

The GST invoice, ready to pack
Real screen · test order

The GST invoice, ready to pack

State-wise GST, discount in the rate, shipping, round off. The way your accountant does it.

The shipping label, ready to pack
Real screen · test order

The shipping label, ready to pack

Printed with the invoice, ready to stick on the box.

Every Tally bill, on a phone
Real screen · test data

Every Tally bill, on a phone

Search any bill, open the PDF, print at the office, or WhatsApp it to the customer.

Proforma invoices in a minute
Real screen · test data

Proforma invoices in a minute

Snap the buyer's GST certificate and their details fill in. Send the PDF on WhatsApp.

4

Keeps stock right

Tally to website, stock photos, box restocks.

9 real screens

Swipe →
Every item's story from Tally
Real screen · test order

Every item's story from Tally

Tap any product: every purchase, sale and transfer, with the running balance.

In the office, sold out online
Real screen · test order

In the office, sold out online

Shows who is waiting for it, then puts it back on the website in one tap.

Type the colours, get a stock photo
Real output · sample stock

Type the colours, get a stock photo

Staff type what's on the shelf on WhatsApp. A ready-to-post grid comes back with photos, colours and price.

Sold one? Cross it out.
Real output · sample stock

Sold one? Cross it out.

Staff mark the photo and send it back. The bot reads which colours were crossed out.

The grid updates itself
Real output · sample stock

The grid updates itself

Ask for the stock any time to get the current photo. Made for small shops without a stock system.

New boxes in? Photograph the back.
Real store photo

New boxes in? Photograph the back.

The bot reads the printed label on every box.

Before: 2 colours
Real grid output

Before: 2 colours

The range's stock grid before the delivery.

After: Nova and Fawn added
Real grid output

After: Nova and Fawn added

Each colour on the box labels is added to the grid by itself.

What the team sees on WhatsApp
Real screen · test data

What the team sees on WhatsApp

Photo in, updated grid out, ready to forward to customers.

5

Ships & returns

Courier slips read from photos, returns chased.

2 real screens

Swipe →
Courier receipts read from photos
Real screen · test data

Courier receipts read from photos

A photo of the courier slip becomes a shipment: order, AWB, courier, customer.

Returns never forgotten
Real screen · test data

Returns never forgotten

Returns flagged in the group are chased every day until someone resolves them.

6

Chases payments

Outstandings, ledgers and reminders.

3 real screens

Swipe →
Every salesperson knows who owes what
Real screen · test order

Every salesperson knows who owes what

Outstanding per party, with who is responsible for collecting.

The ledger, as a PDF
Real screen · test order

The ledger, as a PDF

“ledger Mehta Traders” on WhatsApp returns this statement as a PDF.

Reminders that go out by themselves
Real screen · test data

Reminders that go out by themselves

Every 3 days, each salesperson gets their overdue list and replies with an update.

7

Enters store bills

Store POS bills into Tally, live.

1 real screen

Store bills into Tally, live
Real screen · test order

Store bills into Tally, live

Every entry read back from Tally before it turns green. GST bills go under the customer's own ledger.

8

Runs the team

Overview, morning briefing, attendance, team knowledge.

6 real screens

Swipe →
The whole shop on one screen
Real screen · test data

The whole shop on one screen

Store sales, chats, escalations and what needs attention right now.

A morning briefing for the owner
Real screen · test data

A morning briefing for the owner

Every morning on WhatsApp: sales, orders to ship, leave, returns, escalations.

Attendance on WhatsApp
Real screen · test data

Attendance on WhatsApp

Staff mark themselves in the group; leave and late arrivals are tracked.

It learns from your team chats
Real screen · test data

It learns from your team chats

Stock, prices and policies picked up from group messages and photos.

Answered once, known forever
Real screen · test data

Answered once, known forever

When the team answers something the bot couldn't, it remembers for next time.

How busy is the shop?
Real screen · test data

How busy is the shop?

Chats per day, bot vs customer messages, and the busiest hours.

02 · Results at Access

Customers get answers. The team gets time back.

Customers get answers

14,500+customer messages handled
1,200customer conversations
87%of customer messages answered in under 60 seconds
35%of messages arrive before 10 am or after 8 pm, answered anyway
95%of replies written by the bot
175customers thanked the bot on their own: 1 in 7 chats
8.0%repeat buyers online, Jul–Sep, up from 6.5% a year earlier
134customers joined a back-in-stock list instead of leaving

More sales through WhatsApp

23%of online revenue came from customers who chatted with the bot first
13%of website sales paid through links sent inside the chat
+17%net website sales a month, after the bot vs before
+59%average order value, Jul–Sep, a year apart

Work taken off the team

178website orders billed into Tally
612store bills entered into the books and verified
699invoices and labels printed from the queue
1,992photos read and filed
8,537Tally items kept in sync
3,972Tally bills searchable on a phone
484website products linked to Tally
13,430facts learned from team chats

Counts from the live system, 11 Jun – 6 Oct 2026; repeat-buyer and year-on-year figures from Shopify. Year-on-year figures are store-wide and include other changes at Access (orders fell 22% while the average order grew).

03 · Getting started

Live in your shop in 5 steps.

  1. Pick what you needCustomer chat, Tally billing, stock sync, collections, photos, team tools.
  2. We connect itYour WhatsApp number, your Shopify store, a small program on your Tally PC.
  3. It learns your booksStudies how your accountant enters bills and maps your products.
  4. Practice runWorks next to your team without saving anything, then shows how often it matched them.
  5. Switch it onOne module at a time, when you like the numbers.

Safe with your books, because a wrong entry costs more

Adds, never edits or deletesFixing an old voucher stays with your accountant.
Every entry checkedRead back from Tally and compared before it's marked done.
Gentle on your Tally PCPauses when Tally is busy, so billing at the counter never waits.
Each person sees their partSeparate logins for office, store and owner. Totals can be PIN-locked.
Works todayWhatsAppTally PrimeShopifyUPIOther store systems, shop by shop
Each person sees their part
Real screen · test data

Each person sees their part

Separate logins for head office, store and owner.

04 · Arch, on your website

A shop assistant that talks back.

Customers on accessworld.in type or speak to Arch. It searches the live catalogue, compares products and puts them in the cart. Same brain as the WhatsApp bot.

  • Voice or textTalk to it like a person in the store.
  • Knows the real cataloguePrices and stock come from the store, never made up.
  • Plus a shopping appAn Android app that checks out straight into the store.
Live on accessworld.in
Arch mascot waving Arch mascot thinking Arch mascot celebrating

05 · Operations, on site

Registers replaced by a WhatsApp group.

Built for a stone-crusher and construction business. Supervisors keep working the way they already do: a message or a photo, and the bot keeps the books.

  • Attendance (hazri)Every worker, every shift, from the site group.
  • Trucks and weighbridgeMaterial receipts and loads logged from photos of the slip.
  • Diesel and machine hoursPhotograph the pump or the hour meter; the reading is filed against the machine.
  • Daily report for the ownerProduction, people and fuel in one message, plus a dashboard.
Live at a client site · attendance first, more rolling out
Machine hour meter photographed on site
Hour meter, photographed on site
Diesel pump reading photographed
Diesel pump reading

06 · Also built for businesses

If it's repetitive, it can be automated.

An assistant that answers for you

Peter, the AI replying when you tap WhatsApp me: answers questions, finds out what you need and briefs me, in seconds, day or night. It also drafts replies, keeps reminders and places phone calls in Indian languages.

● Try it: WhatsApp me
MINA kiosk

MINA, intake for clinics and hospitals

A robot nurse that takes the patient's history in a dozen Indian languages while they wait, and hands the doctor a case sheet with red flags.

Working prototype

Events and memberships

Public site, registrations, QR tickets, door check-in, an admin dashboard and a WhatsApp bot for a members' club.

● Live for a client

Face-recognition attendance

Staff logged in and out as they walk past the store camera. No punching in, no registers.

Built

Projections in Google Sheets

Two years of provisional balance sheets with sliders to test scenarios, built for a client.

Built for a client

Let's talk

What should your business hand over?

Tell me where your team loses hours: WhatsApp enquiries, Tally billing, stock, payments, reports. Peter replies in seconds and I follow up personally.

Hitanshu Shah · Founder, Access AI Studio +91 81694 10934 hitanshu@accessworld.si Access, Phoenix Mills, Mumbai
WhatsApp Hitanshu